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Application Response Time Guarantee
For our Dedicated Gold package we can also work with you to capture a baseline performance picture and provide the resources to monitor and tune to insure your application continues to respond within the thresholds defined in the baseline.
Note that we cannot guarantee internet response time.
To measure response time we've built a custom End-to-End APEX Response Time Monitoring tool. It monitors the environments around the clock and alerts us if the environment isn't performing properly. We are happy to make this tool available to all our Dedicated Gold hosting customers!